Front Desk & Sales Assistant
Job Description
About Us
About Us JoinwellFxb is a leading furniture company born from the strategic merger of two renowned names in the industry: Joinwell and FXB. With a shared legacy of quality, innovation, and customer focus, JoinwellFxb provides superior home and office furniture solutions.
As part of our commitment to operational excellence, we are seeking a detail-oriented and motivated Front Desk & Sales Assistant to join our dynamic team. The ideal candidate will bring strong organizational skills, a proactive attitude, and a commitment to delivering a professional and welcoming experience.
The Role
Serving as the first point of contact for visitors and clients, the successful candidate will also play an essential role in supporting the sales team with customer service and sales-related administrative tasks.
Key Responsibilities
- Welcome clients in a professional and friendly manner
- Answer and direct phone calls and respond to emails.
- Manage and maintain an organised front desk area
- Assist with scheduling meetings and other appointments.
- Recommend products to help customers identify & purchase products they require
- Answering client questions and addressing concerns
- Informing customer about sales, promotion and policies
Skills & Experience Required
- Customer service-oriented attitude
- Proficient in MS Office (Word, Excel, Outlook & PowerPoint)
- Excellent written and verbal communications skills
- Attention to detail and accuracy
- Ability to multitask and prioritise workload
- Ability to work independently and as part of a team
- Be self-motivated and proactive
Why Join Us
- Stability and long-term career prospects.
- Commitment to employee wellbeing and a healthy work-life balance.
- Equal Opportunity Employer, fostering a diverse and inclusive workplace environment.
- Professional Growth opportunity supported by training & development programs.
- Training - Induction training upon joining the firm as well as periodical internal and external
Previous experience in a similar environment would be considered an asset; however, the company will provide extensive training to the chosen candidate and will therefore also consider applications from motivated and inexperienced individuals. Only persons already living in Malta need apply.
All applications will be treated in strictest confidence. Personal Data provided by the candidate shall be processed by the organisation for the purposes of this recruitment.